Trial and purchase
If the no-card trial is expressly offered in the app, Waywoven Family may be tried once for 14 days without a card. The trial may be disabled independently from paid billing, ends automatically, and does not create a charge. A monthly or annual subscription begins only after a separately available Stripe checkout is confirmed.
Term and cancellation
Waywoven Family costs USD 9.99 monthly or USD 69 yearly. Stripe shows the price, billing period, applicable taxes, and renewal before payment. The subscription can be cancelled in the Stripe customer portal when the portal action is available in the app. If it is technically unavailable, cancellation may be requested before the next renewal at hello@waywoventravel.com; Waywoven will confirm when it takes effect. Cancellation takes effect at the end of the paid period.
Paid access remains available until the end of that period, after which no further renewal charge is made. The workspace then returns to Free. Existing journey data is not deleted; data above Free limits remains readable, while additional paid capacity requires Family access to be activated again.
Refunds
Cancellation stops automatic renewal but ordinarily does not create a prorated refund for a billing period that has already begun. Duplicate charges, technically incorrect charges, and refunds required by law are returned through the original Stripe payment method after review.
Other refund requests may be sent to hello@waywoventravel.com within 14 days of the first charge and are voluntarily assessed case by case based on usage, technical problems, signs of abuse, previous refunds, and applicable law. This is not a guarantee that a refund will be granted. The goodwill review does not restrict mandatory rights.
Mandatory consumer rights and external travel bookings
Where applicable law provides additional withdrawal, cancellation, or refund rights, those rules prevail. Requests: hello@waywoventravel.com.
- Mandatory statutory withdrawal and refund rights remain unaffected.
- Stripe displays the price, term, renewal, and applicable taxes before purchase.
- Affiliate-linked flights, accommodation, activities, or transport are booked with the relevant third party; that provider's cancellation and refund rules apply to the travel service.